Are the templates supposed to sync between devices? I have had to set up a different template for each of my devices. All of my entries sync fine, but I cannot seem to figure out how to sync the templates.
Yes, templates should be syncing between devices.
Without sharing the key with us, is the encryption key present on all devices in the following places?
- iOS: Day One > Settings > Sync > Encryption Key
- Mac: Day One > Settings > Sync > Advanced > View Encryption Key
- Android: Day One > Settings > Sync > Encryption Key
If not, please use the key to enter on all devices. Then check for templates to be synced.
If the key is present on all devices, may we have you try editing the template(s) slightly to see if that forces them to sync?
We look forward to your reply!
I am having the same problem. My Mac only has a couple of my templates and doesn’t give me the option to add more.
I did check for the encryption keys and they are all present.
Thanks, @cpp7qph44j. If you edit the templates slightly, does that force them to sync?
Same problem here. Trying to synch Mac with Android. Encryption keys present, slight changes made to templates. Nothing is working. Please fix this
@stuartcameron779 Thanks for confirming. We will need some more information to dig in deeper.
Would you mind sending the diagnostics from all devices that have Day One installed? Please put “Attn: Forum post 436” in the subject line.
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