Lower Premium pricing for Plus users
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@staff-bluejay another plus user here – please get in touch about current discount options.
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Hi everyone,
I am also a legacy Plus user, and I would very much appreciate it if someone could look into a discounted Premium (or whatever they are called these days) plan for my account.
To be completely honest, it’s disappointing to feel like legacy users are being disregarded. We were the ones who supported and helped build the app’s user base in the early days, long before the Automattic acquisition. It’s also incredibly frustrating that I haven’t been able to find a way to contact support directly about this, and had to create a forum profile here just to get some attention.
That being said, seeing that staff members like @staff-bluejay and @staff-reid are actively replying to Plus users in this thread gives me some hope. If anyone from the support team believes that legacy Plus users still deserve some appreciation, please reach out to me via the email associated with this forum account to let me know what promotional options are available.
Thank you.
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Hi @derlinzer and @koenschrooeder,
Someone from our team will reach out shortly.
To be completely honest, it’s disappointing to feel like legacy users are being disregarded.
A discount on Premium was available for two years after the subscription was announced.
Plus users have always kept the features they originally paid for, and if those features still suit their needs, that’s great. We have not taken away anything from that tier as we’ve continued to develop new features.
A great post was made on Medium by Ulysses that is worth a read.
People subscribing to Day One is what allows us to continue to develop and improve the app. Without continued support, we cannot continue to develop.
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