Email journaling formatting
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Whenever I send an email to my journal line breaks are inserted in odd places to where I have to go back into my journal and fix them manually. Is this a known issue? Also, is there any possibility of getting attached photos into my journal?
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I was unable to replicate this issue on my end.
Does this happen every single time with any text? Could this be an issue with the email client? Which email client or app did you use? Could you try emailing from a different email client or web to see if it’s caused by the email client?
As for images, at the moment any form of attachment is not yet supported with Email to Journal. We have an open request for this feature. However, we have no ETA on when this feature will be available.
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I’m also running into a formatting issue with Email to Journal where Day One inserts unwanted line breaks throughout the entry body, even when the email source itself is clean. The problem: when I email a longer journal entry into Day One, the resulting entry has hard line breaks inserted in the middle of sentences/paragraphs. This makes the entry look fragmented and requires manual cleanup afterward. I’ve tested a few variants to isolate the cause:
- Sent clean plaintext email content
- Sent base64-encoded MIME content
- Sent HTML email with paragraph tags
- Verified the raw Gmail message source after sending — the decoded body does not contain the unwanted line breaks
- The line breaks appear only after Day One ingests/renders the emailed entry
In my case, it does not appear to be caused by the sending email client or the raw email content, since the Gmail source is formatted correctly before Day One processes it. Could you confirm whether Email to Journal performs any line wrapping or text normalization during ingestion? And is there a recommended MIME format or workaround for preserving paragraph formatting in longer entries? Happy to provide raw email headers/body examples if useful.
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Would you be willing to share an example of what you’re seeing in your email client and in Day One after you send the email there?
You can also send that to us at dayone.me/support if you’d like to reach out directly so we can help you troubleshoot that.
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I have been experiencing the same formatting problem with e-mail to journal entries that you described. Did you ever figure out a fix for it? I plan to print this particular journal and the extra space it causes is a real problem. Thank you.
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Nope, you pretty much have to go in and re-edit everything by hand. It’s a huge pain. The fact that it won’t add photos from the emails is a deal-breaker for me as well. I’m not sure why it wouldn’t, we built a product that did that back in 2007.
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Hey folks!
I know having to clean entries up by hand is frustrating, so let me take both parts.
Photos are actually supported, they’re just turned off by default, so attached images get skipped until you switch them on. You can enable them per journal:
- Web: Settings > Account, scroll to Integrations > Email to Journal, select the journal, and turn on Include Images.
- iOS: Settings > Email to Journal, select the journal, and turn on Include Images.
- Android: Settings > Email to Journal, select the journal, and turn on Attachments.
Once that’s on, JPEG and PNG images attached to your email will be added to the entry. Other file types (PDFs and similar) aren’t supported and will be skipped. There’s more detail here: Create Entries with Email.
On the line breaks: I haven’t been able to reproduce the extra line breaks in my own testing, so some specifics would really help me track down what’s going on. If you’re able to share:
- The platform and email app you send from (for example, Gmail on the web, or Apple Mail on iPhone).
- Whether you type the entry directly in the email or paste it in from somewhere else.
- A sample email that produces the problem (the original message you sent) along with a screenshot of how the entry came out in Day One.
That’ll give us the best shot at pinning down the cause of those unwanted line breaks.
Thanks!
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Thanks for the reply. I updated the photo setting and it worked! Wonderful-thank you. Today’s email from my daughter was typed directly in the Gmail app on an android phone. I have screen shots that I’d love to share but when I try to add them here I get the error message that “Sorry you are not allowed to create posts as this user”, and it fails to add the photo. Let me know if there is another way I can share the photos with you.
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@rachelwolfert Please contact us via https://dayone.me/support (Report a bug) and provide more details including screenshots. Thanks!
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I am having the same issue! Being able to email directly to my journal was the whole reason I upgraded to silver, but when I do so, it puts line breaks randomly in my entry. I’m emailing from my gmail account on my mac and have tried both chrome and safari browsers. Please help!
