App Frozen in update

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  jameslainglive · Member · December 20, 2024 at 12:09 pm

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  App began auto update but never finished and is now frozen mid-update. Cannot open it at all. Is there an issue with this latest update? I’m not having this issue with any other app updating.

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  staff-lynn · Staff · December 20, 2024 at 4:43 pm

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  Hi @jameslainglive

  We’ve had a few reports of the issue. If you power your device off, and back on the update should complete. If that does work, please try these steps.