Wrong date?

  • Unknown's avatar

    Hi, has anyone else had an issue through the web app where the date is not displaying the correct date? In my example, the entry should be displayed as Friday, 13 September, but in the column it shows as Friday, 12 September and at the top it says that the date is Thursday, 12 September. You can also see that all other dates in the journal display correctly… it’s just this one infuriating date that won’t change to Friday, 13 September.

    I’ve tried choosing alternate dates, saving and then reinstating the correct date, I also have “all day” selected. it’s all a bit confusing and just wondering if anyone else has experienced this?

    Thanks

  • Unknown's avatar

    Hi @mayadenardi! Thanks for posting! That is definitely odd! This is only happening on this one entry? Was it created on the web or on a mobile device? In which time zone was the entry created?

  • Unknown's avatar

    oh! Good question! I have been flipping between the app on an iPhone and the web app so there could be a good chance that I may have created this on the web app, or at the very least made an edit on the web app.

    the time zone I was in when this was created is GMT +2 (Italy).

    Yes, this seems to be only happening with one entry at the moment. I have created other entries in the web app that don’t seem to be affected.

    Thanks!

  • Unknown's avatar

    Hi @mayadenardi I’ve sent you an email to see if we can get some more information and figure out what’s happening with this entry.

  • Unknown's avatar

    @sandymcfadden – Thanks for resolving the problem so quickly! Cheers Maya

  • Unknown's avatar

    I appreciate you letting us know about this and all the information you gave to help figure it out!

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