Where are my entries?

• 

  wherearemyentries · Member · September 23, 2023 at 2:31 am

  • Copy link
  • Add topic to favorites

  Paying customer for over 2 years. I just logged in and all my 2023 entries are gone! Last entry was from December 2022. Need my entries back!

• 

  wherearemyentries · Member · September 23, 2023 at 2:33 am

  • Copy link

  Actually ALL my main entries are gone! Only side (smaller journals) are still there but the main one with over 100 entries are all gone!

• 

  helper-james · Member · September 23, 2023 at 9:10 pm

  • Copy link

  Hello! Thanks for letting us know. We will do all we can to help. Do you have Premium or Plus account status? If so, it would be best to contact us via the mobile app or on https://dayone.me/login. Please do not share it here but we will need your account information to look into this further. Thanks!

• 

  dunnc121875 · Member · August 5, 2025 at 6:18 pm

  • Copy link

  I had to restart my Kindle and when it reloaded all the entries were gone. Is this a case of
  “suck it up too bad” or are they perhaps stored somewhere? Thankfully I did not have any photos or media on there I cannot replace so its not a total loss but I like to look back and see how far I have come. Can someone tell me either way?

• 

  staff-donnie · Staff · August 6, 2025 at 7:11 am

  • Copy link

  Hi @dunnc121875 – We’ll do our best to help restore your entries if possible. Please review https://dayoneapp.com/guides/troubleshooting/data-loss-and-recovery-options/ as a starting point, and if you still need help, I’d suggest getting in touch via the app at Settings > Support so we can check your account details and help further.