Uploading stuck on Web version
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I’m trialling the new web version, recently I added photos to a lot of entries. Now it seems to be stuck uploading, when I click on the cloud symbol in the top left of the screen it says “Uploading…26 things”, the number isn’t going down despite leaving the PC on.

When I check the app on my phone, I can’t see the thumbnails but when I select the entry the photo has been added to each entry.
How do I get these items to finish uploading and make sure the thumbnails appear in the app
- iOS App version: 2023.23.1
- iOS version 16.7.2
- iPhone 8
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Hello! We will do our best to help! In Settings > Advanced > View Sync Details > do you see any error messages there?
If there is an error with a specific entry ID, would you mind clicking Report A Problem at the top left of the web app and let us know the details of the sync error there (instead of on this public forum)? Thanks!
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Thanks @helper-james, You are right. Sometimes I was stuck with the Google Workspace. Afterward, I will post my queries here. Although, now it is working fine and I had also took Google Workspace Backup using the reliable tool.
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Hi @rohitsystools! I’m glad to hear that things are working fine now. It’s great that you were able to take a backup using a reliable tool.
Feel free to post any further questions if you run into anything else. I’ll mark this as resolved for now!