Update

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  mkwhenry · Member · February 18, 2026 at 4:42 pm

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  my update is not working

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  staff-reid · Staff · February 20, 2026 at 3:45 pm

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  Hi @mkwhenry!

  Can you tell us a bit more? Is the app stuck updating from the App Store?

  If this is the case, we’ve had a few users report this to us, and other developers have also seen this and reported it to Apple. 
   
  We hope they will resolve this soon. 
   
  There are a few workarounds in the article below. 

  https://support.apple.com/en-us/102632
   
  Please give those options a go, and hopefully one of them will work for you to get that update downloaded.  

  If this isn’t the issue, please give us some more detail so we can further assist you.