Unable to pay premium

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  sebtranaeus · Member · January 24, 2025 at 11:53 pm

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  I had premium. It got charged to my bank account. It then got refunded several minute later. When I now try to pay, it takes me to stripe portal, which says I already have premium and redirects me to my day one account which says I don’t have premium. Please help.

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  staff-bluejay · Staff · January 28, 2025 at 12:12 pm

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  Hi @sebtranaeus,

  I’ve reached out to the email address associated with your forum account. Please be on the lookout!