Unable to open
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Its now been a day or two, since I haven’t been able to access the app. It has loading animation as if it was in the middle of an update, but nothing is actually happening. I cannot pause or resume it, and appstore is saying it is on the latest version. There is no option to delete the app either (neither would I want to, I don’t want to lose my entries), I don’t know what to do. I have the latest version of ios and everything else on my phone is working well.
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App downloads are managed by the App Store, and unfortunately, this issue seems to be affecting several apps, not just Day One. We’ve heard reports from other companies experiencing similar problems.
Some users have found success by following the troubleshooting steps in this article: https://techwiser.com/fixes-for-slow-app-store-downloads-and-updates-on-iphone-and-ipad/.
If the issue persists after trying those suggestions, we recommend reaching out to Apple Support directly.
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