unable to import dayone json zip file.

  • Unknown's avatar

    unable to import dayone json zip file. I tried on my two Android devices with several json zip file exported by the newest version, along with the example file given by the day one guidance(downloaded here https://dayoneapp.com/blog/help_guides/importing-data-from-json-files/). None of them worked. Message says import fail, error occurred. When importing, I tried every option, from import day one json, all the way done to import diaro. The first four options were unable to read the zip file. However, the day one json file itself(Journal.json) can be read directly and imported properly, but the photos will be lost in this case. Funny thing is, the zip can be processed with import Diaro option, with a progress message showing the photos being extracted. Sadly, after importing with diaro, no valid entries shows in the app.
    please fix it! this almost ruined my day!

  • Unknown's avatar

    Hi @chalkchalkycz I understand your frustration and we would be happy to look into this. We will email you to get more information, including app logs. Let us know if you do not see our email in the next hour or so.

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