Templates Not Syncing

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  brunansky · Member · June 1, 2024 at 3:24 pm

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  I have some templates I use for monthly planning and reflections. Since the update, new entries I create using these templates will not sync across devices and flag a sync error.

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  staff-frank · Staff · June 4, 2024 at 11:10 am

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  Can you see the full template on any of your other devices? If you can, could I have you try two things?

  Can you check the iCloud Drive settings on all devices? See here:

  • iOS: Go to your phone Settings > tap your name at the top > iCloud > iCloud Drive > see if Day One is turned on in “Apps Syncing to iCloud Drive”
  • macOS: go to System Preferences > Apple ID > iCloud > iCloud Drive > is Day One checked in there?

  If that is already turned on, please try making a small edit on the device where you can see the full template. This should force a sync to the other devices.