Syncing issues?
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I love Day One, and have been a premium user for 5 years now.
It’s really helped me develop my journaling habit over the years.
In recent months I have been noticing a syncing issue across my devices, where if I start something on my MacBook or iPad, it’s not on my iPhone, or vice versa.
I keep all my apps updated, wondering if there is something I’m missing, I’d hate to switch to another platform or Apple Notes because of sync issues.
Please let me know if you can offer any help.
Thanks!
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Hi! We’ll be happy to help with that. Since this will involve getting your account information to troubleshoot, I have emailed you. Let us know if you did not receive it.
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I had these same issues, Android had 550 items synced, and my macbook and ipad only synced 42 or so each…and when I made something new on them it didn’t make it to Android. They got me into their Testflight beta and that fixed it. So something is fundamentally messed up in the current public version for iPad/MacOS.
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I am also having a syncing issue. I have DayOne installed on my iPhone, my iMac, my MacBook and my iPad and I can’t get it to sync on any of them. I have updated entries but no access across platforms.
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Hello @6bgr4wjmgr,
We’ve reached out to you personally as we may need more account info for you and want to do our best to keep that private.
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