Syncing Errors & Google Drive Backup Fail

  • Unknown's avatar

    Hello! :)

    First of all, I love the Day One app. I’ve been using it for several years now and it really helps me.

    About my account: I joined back when Day One was a one-time-purchase on iOS. That’s why I have the Plus account status now and log in via my Apple ID (which might be the problem?). I have switched to my android phone by now and there’s encryption enabled on both platforms.

    Day One Sync has been causing errors for several weeks now but I’ve waited hoping an update would fix it. Now even the automatic Google Drive export doesn’t work anymore (ever since the 20th March). I am getting anxious my precious journals might get lost. I’ve tried starting a manual export but since I’ve been using different devices, not all the pictures are on my phone. Downloading them from the server didn’t succeed, I got an error. There seems to be a connection problem of some sorts. I did the “convert your apple login into a real login” thing when the pop-up was there. I got the pop-up several times but the app review people told me it should already have successfully connected after the first time.

    Nevertheless, now I don’t know how to establish a connection if my syncs keep failing. I don’t dare log out of the app because I have all these new entries on my phone that are not saved on the web. (Please excuse if my post looks a bit weird, it was written on the phone.) I’m very grateful for any help. Thanks in advance! :)

  • Unknown's avatar

    Hi! I sent a reply to the other forum post here: https://forums.dayoneapp.com/?post_type=topic&p=3055&view=all

    Let us know if that helps or if we can assist you further.

  • Unknown's avatar

    Thank you and sorry for the double post! I got errors and my request hadn’t appeared after 24 h of writing it D:
    I’ll reply in the original post.

  • Unknown's avatar
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