Synchronization problems

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  rpirquetcd88d7f4cc · Member · January 12, 2025 at 7:15 am

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  Hello,
  For several days now, I’ve been having problems syncing Day One between my Apple devices (iPhone, iPad and Mac), which are all up to date.
  Especially from the Mac to the other devices…
  Synchronization sometimes takes hours, days or simply doesn’t happen !
  It’s very annoying…
  Can you please pass on the information ?

  Thanks

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  rpirquetcd88d7f4cc · Member · January 12, 2025 at 6:26 pm

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  Even between iPhone and iPad, it doesn’t work anymore… 😣

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  staff-bluejay · Staff · January 15, 2025 at 3:24 pm

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  Hi @rpirquetcd88d7f4cc,

  We pushed a hotfix in v. 2025.1.1 a few days ago that address sync issues. If you haven’t already done so, would you update to the latest version and see if that resolves the issue?

  If you’re still seeing issues, please send the diagnostics from all devices that have Day One installed: https://dayoneapp.com/guides/day-one-diagnostics/

  Thanks!

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  rpirquetcd88d7f4cc · Member · January 16, 2025 at 8:27 am

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  Hello,
  The problem has been solved.
  Thank you very much 👌

• 

  staff-donnie · Staff · January 20, 2025 at 11:53 am

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  Thanks for confirming! Let us know if you need anything else.