Sync not working

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  chicstylelife · Member · December 2, 2025 at 3:13 pm

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  for several days now, I get an ! And an error message when it tries to sync. It’s not syncing

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  staff-joey8 · Staff · December 5, 2025 at 8:54 am

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  Hi there, @chicstylelife

  Can you confirm if you’re tried the steps at https://dayoneapp.com/guides/troubleshooting/solving-sync-troubles/?

  If the issues persist, please let us know!

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  chicstylelife · Member · December 11, 2025 at 4:19 pm

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  it still not sync

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  staff-bluejay · Staff · December 16, 2025 at 12:49 pm

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  Hi @chicstylelife,

  We’d like to get more information from you to investigate further.

  Would you send diagnostics per instructions here? https://dayoneapp.com/guides/troubleshooting/day-one-diagnostics/

  You can add ticket #10607861 in the subject line for reference. Thanks!