Sign in Error

• 

  loganyu91534aa590 · Member · August 17, 2023 at 3:41 pm

  • Copy link
  • Add topic to favorites

  On Mac, trying to sign into DayOne, I get this message: “sign in failed: the data couldn’t be read because it isn’t in the correct format” when trying to sign in both using a dayone email and pass and signing in through apple; I initially had to sign out because sync wasn’t working. Any help?

• 

  helper-mobilefox · Member · August 22, 2023 at 11:32 am

  • Copy link

  @loganyu91534aa590 I noticed the email on your forum account matches a Day One Premium account, so I have followed up with you over email to assist you there a bit more quickly