Shortcut created on iOS does not exist on MacOS

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  holkol · Member · February 13, 2024 at 6:23 am

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  Hi,
  I have created a shortcut in the apple shortcut-app on the iPhone and it creates a new note as I wanted it to.
  But when run on the Mac the shortcut-app states that the command is unknown.

  On iPhone the DayOne-shortcuts have german names, where on the Mac the names are English. This might be the reason, but I found no war to make them equal.

  Does anyone know this effect and/or can help?

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  staff-santistaff · Staff · February 21, 2024 at 8:16 am

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  Hi @holkol thanks for posting!

  May I ask if you have enabled iCloud sync for the Shortcuts app?

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  sisterrahman · Member · July 23, 2024 at 4:09 pm

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  i have this same problem with sync already turned on

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  staff-frank · Staff · July 26, 2024 at 11:21 am

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  @sisterrahman could you share the shortcut with us so we can test it? 

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  verheij · Member · June 25, 2025 at 4:32 pm

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  I’m having the same issue on iOS it works fine, on Mac “unknown action”
  Link to my shortcut: https://www.icloud.com/shortcuts/087aa52294934dde9b079052ddcfdc37
  
  

  

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  staff-donnie · Staff · June 26, 2025 at 7:34 am

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  Hi @verheij

  It looks like there’s an issue when the Show On This Day action is synced from iPhone to Mac. I’ve reported this to our developers, but meanwhile you will need to edit the Mac shortcut and remove the Unknown Action then replace it with the Show On This Day action on the Mac. Note that if you then edit the shortcut on iPhone again, it will break again once it syncs to the Mac, so I’d suggest editing the shortcut only on Mac for now if possible. Hope that helps!