Refund

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  hmarielemona2eb136210 · Member · March 14, 2024 at 1:33 pm

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  Hi, I recently got a notification that I was billed for a premium yearly subscription for this app when I have never used it nor heard of it before. I would really appreciate a refund, thanks.

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  helper-james · Member · March 15, 2024 at 7:23 pm

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  Thanks for contacting Day One Customer Support.
   
  If you’re sure you want to cancel, please follow the steps in the article below to cancel via the point of purchase.
  https://dayoneapp.com/guides/premium-subscription/view-change-or-cancel-your-premium-subscription/

  It is possible to request a refund from Apple. Please go to https://reportaproblem.apple.com/ to initiate that process.
   
  Let me know if that helps or if I can assist you further.