Premium User – Unable to get in touch with support team

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  rparikh11 · Member · December 14, 2023 at 10:01 pm

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  Hello, I pay for Day One premium. My account and entries do not appear to sync across my devices properly. I want to get this fixed. How can I get in touch with the support team? None of the instructions that are on the Day One support page will allow me to do so.

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  staff-frank · Staff · December 21, 2023 at 10:01 am

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  Hi! Thank you for reaching out to us about this. I’m going to send you an email directly so we can gather some information from you to help get your sync working.

  Please keep an eye out for an email from the Day One support team.