Plus to Premium upgrade

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  jameshicks · Member · November 21, 2023 at 11:34 pm

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  I upgraded my Plus account to Premium but don’t see it referenced in my app or even in the Day One web

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  staff-reid · Staff · November 24, 2023 at 2:22 pm

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  Hello @jameshicks,

  Could I have you try the two steps below? This should help Premium reflect in the app.

  1. Please sign out of Day One Sync on all devices and back in using the steps in this help article: https://dayoneapp.com/guides/sign-in-sign-out-with-day-one-sync/
  2. Then try these steps if necessary (on the device/platform where you originally subscribed): https://dayoneapp.com/guides/premium-subscription-troubleshooting/

  Let me know if that helps or if I can assist you further.