Please upgrade my account like u promised!!!
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My account didn’t work for a whole year. You guys resolved the issue after a gazillion unanswered emails. I was promised a free year of Premium but you told me you couldnt validate it on Google Play until my current Premium expired. It expired back in February and all my journals disappeared and my account went down to Basic. When I tried to email you several times it wouldn’t even accept it because Basic doesn’t come with email support. Please look at previous tickets where u promised me Premium and restore my files please! This is soooo disappointing. This whole process is just ridiculous.
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Day One Forums 