Password reset on iOS app

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  joelkwabiah · Member · August 24, 2024 at 11:47 am

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  Hello Support/Day One-ers,

  I forgot my password to my iOS app and do not seem to find a password reset button or feature. Currently, the screen I see when I open the app is the keypad to enter the passcode. And so I do not have to even access Settings or any other thing. Help, please.

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  mikerockwell · Staff · August 26, 2024 at 4:14 pm

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  We have an excellent support guide with some suggestions/options for resetting the passcode in the Day One app. Here is a link to the specific section for iOS/Android:

  https://dayoneapp.com/guides/troubleshooting/resetting-the-app-locking-passcode-for-day-one/#iosandroid

  Please let us know if you have any questions along the way!