Password Recovery

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  portenkirchner · Member · April 28, 2023 at 10:24 am

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  I wanted to use DayOne after a long time again. As I do not know my password anymore I tried to get a new password. But I always only get a “Not Found”.

  How can I get back into my account?

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  helper-james · Member · April 28, 2023 at 1:32 pm

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  Hi! 👋

  We’d love to help. Because we will be working with account information, we will send you a message directly to work on this issue. Please keep an eye out for an email from our Happiness Engineers.

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  helper-james · Member · April 28, 2023 at 3:04 pm

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  For others that may have the same question, here are some help guides.

  • To reset the password associated with a Day One Sync account, please use https://dayone.me/recover. If there is an account associated with the email entered, you will receive instructions to reset the password.
  • To reset the app-locking passcode, see here: https://dayoneapp.com/guides/troubleshooting/resetting-the-app-locking-passcode-for-day-one