newbie here – videos won’t sync to web

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  tropicalsat537101 · Member · February 7, 2025 at 11:15 am

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  So I’ve tried uploading 3 videos to my phone first – only one synced to the web. I left the phone app open for an hour but still no joy. Any help or suggestions appreciated.

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  staff-frank · Staff · February 7, 2025 at 12:02 pm

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  Here are a few things you can try to resolve the issue:

  1. Ensure that your phone app has had enough time to fully sync. Sometimes larger files like videos can take a bit longer to upload.
  2. Make sure that you have a stable internet connection while syncing.
  3. Try closing the app and reopening it to trigger the sync process again.