New computer, having trouble getting DayOne to sync with my journals

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  welcometosherwood · Member · July 14, 2024 at 8:13 am

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  Hello,

  I’ve just installed Day One on a new computer. I’ve been using Day One for a few years now, and have lots of entries. But the desktop app hasn’t downloaded these entries, though I am logged in. Any advice would be appreciated. Thank you.

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  staff-fred · Staff · July 15, 2024 at 3:36 am

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  @welcometosherwood I see that you have a Premium subscription. We’ll follow up with you via email shortly, so we can help resolve your problem.

  Thanks for reaching out!

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  welcometosherwood · Member · July 15, 2024 at 10:41 am

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  I am happy to report that the Day One team responded to my request for help, and the issue is now resolved. Thank you!

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  mikerockwell · Staff · July 15, 2024 at 12:14 pm

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  I’m glad to hear things are working for you now! I’ll go ahead and mark this thread as resolved. :)