My order won’t ship.

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  lightscameraashtond85456a831 · Member · January 25, 2024 at 1:47 pm

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  Hi! I ordered my journal to be printed in a book over a week ago and it still hasn’t shipped. Can you please help? It’s order 9683B2C7EA3345E98D94FFDCE0B021D3

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  staff-lynn · Staff · February 1, 2024 at 9:32 pm

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  Hi @lightscameraashtond85456a831

  Go to Day One > Settings > Book Printing > tap the Orders tab > tap a book order and tracking information will be available once shipped. This will give you the status of your order.  Once the order has been shipped, you should be able to see a tracking number for the order.