Moving journal from apple to Android

  • Unknown's avatar

    Hello please advise I tried moving my journal from apple to android phone. I was able to move the journal but unfortunately it didn’t move everything, all entries I had written for the past two years were unsuccessful. Only 3 entries were moved. Could you please help me so I can get all the entries I’ve done since 2022

  • Are you still signed in to your Day One app account on your Apple device? If so, could you please help me with the following information? I’ve provided links to guide you in finding the answers:

    1. What version number of Day One do you have on each device? Here’s how you can locate it: https://dayoneapp.com/guides/locating-the-version-number-of-day-one/
    2. What User ID do you see on Day One on each device? Remember, we need the numeric ID, not an email address. You can find it here: https://dayoneapp.com/guides/day-one-user-id/
    3. What account status do you see on each device? This guide will help you find it: https://dayoneapp.com/guides/day-one-account-status/
    4. Without sharing the key here, can you confirm if the encryption key is present on any device in the following places?
    • iOS: Day One > Settings > Sync > Encryption Key
    • Mac: Day One > Settings > Sync > Advanced > View Encryption Key
    • Android: Day One > Settings > Sync > Encryption Key

    Thank you for your help!

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