MacOS App won’t open – keeps crashing and sending reportd

createyoursunshine · Member · October 11, 2024 at 2:27 pm
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Hi, I opened my Day One app on my computer on Monday and it worked fine. I went to open it on Thursday and it won’t load, keep crashing and trying to send OS report. I’ve updated/reinstalled the app. I’ve deleted all known cookies/cashes/saved files on my computer. The app works fine on my phone and iPad. I’m not sure what happened, but I LIVE by this app and I need to fix it! Any ideas?
helper-james · Member · October 11, 2024 at 5:26 pm
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Hi @createyoursunshine. That is no fun. When reinstalling, did you follow the steps in this guide to move the database folder? Steps 3-4 are the important ones in a full reinstall. https://dayoneapp.com/guides/troubleshooting/uninstalling-and-reinstalling-day-one-for-macos/
danielibrown0 · Member · October 11, 2024 at 7:36 pm
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Do you know if it is possible to check if the contents are successfully saved if I am unable to open the app? I am unsure how to get access to any settings or try to retrieve any content before reinstalling.
brianbeesley · Member · October 12, 2024 at 3:49 am
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Day One on my Mac will not open with similar conditions earlier in this thread. How do I proceed with the encryption key if the app will not open per the reinstall document?
brianbeesley · Member · October 12, 2024 at 3:52 am
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Here is data dump from error:

Translated Report (Full Report Below)

Process: Day One [5365]
Path: /Applications/Day One.app/Contents/MacOS/Day One
Identifier: com.bloombuilt.dayone-mac
Version: 2024.20 (1600)
App Item ID: 1055511498
App External ID: 869457880
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2024-10-12 02:35:15.7466 -0400
OS Version: macOS 15.0 (24A5298h)
Report Version: 12
Anonymous UUID: 36029401-6B78-3765-08D2-98663F4EFF8A

Time Awake Since Boot: 730 seconds

System Integrity Protection: enabled

Crashed Thread: 5

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000004
Exception Codes: 0x0000000000000001, 0x0000000000000004

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [5365]

VM Region Info: 0x4 is not in any region. Bytes before following region: 4300029948
REGION TYPE START – END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 1004d4000-100694000 [ 1792K] r-x/r-x SM=COW /Applications/Day One.app/Contents/MacOS/Day One

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x198be7e34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x198bfa5d0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x198bf09d8 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x198be817c mach_msg + 24
4 libdispatch.dylib 0x198a91728 dispatch_mach_send_and_wait_for_reply + 544 5 libdispatch.dylib 0x198a91ac8 dispatch_mach_send_with_result_and_wait_for_reply + 60 6 libxpc.dylib 0x19893412c xpc_connection_send_message_with_reply_sync + 280 7 Security 0x19bd216e8 security_fw_send_message_with_reply_sync_inner + 92 8 Security 0x19bd222b0 securityd_send_sync_and_do + 88 9 Security 0x19bd9a784 cftype_to_bool_cftype_error_request + 160 10 Security 0x19bd9f7ac SecItemCopyMatching_ios_block_invoke_2 + 192 11 Security 0x19bd9c7e8 __SecItemAuthDoQuery_block_invoke + 540 12 Security 0x19bd9b850 SecItemAuthDoQuery + 1312 13 Security 0x19bd9f6e0 __SecItemCopyMatching_ios_block_invoke + 140 14 Security 0x19bd99908 SecOSStatusWith + 56 15 Security 0x19bd9ed38 SecItemCopyMatching_ios + 400 16 Security 0x19bf3de38 SecItemCopyMatching + 224 17 DOCore 0x103af50c4 -[SSKeychainQuery fetch:] + 180 18 DOCore 0x103d93880 0x103ae4000 + 2816128 19 DOCore 0x103d94b1c 0x103ae4000 + 2820892 20 DOCore 0x103d9373c 0x103ae4000 + 2815804 21 DOCore 0x103af2b20 +[DOWebAuthToken tokenWithKeychainAttrs:keychainServiceName:accessGroup:] + 272 22 DOCore 0x103af2d9c +[DOWebAuthToken allSavedTokensWithKeychainServiceName:accessGroup:error:] + 304 23 DOCore 0x103af2ed4 +[DOWebAuthToken savedTokenWithKeychainServiceName:accessGroup:error:] + 88 24 DOCore 0x104205e10 0x103ae4000 + 7478800 25 DOXKit 0x100ff37dc specialized static DONetServices.osxCreateAndSetupNetServices(:) + 664
26 DOXKit 0x100ff2cc8 @objc static DONetServices.osxCreateAndSetupNetServices(_:) + 84
27 Day One 0x1004dcc24 0x1004d4000 + 35876
28 libdispatch.dylib 0x198a748f8 _dispatch_call_block_and_release + 32
29 libdispatch.dylib 0x198a76658 _dispatch_client_callout + 20
30 libdispatch.dylib 0x198a84f68 _dispatch_main_queue_drain + 980
31 libdispatch.dylib 0x198a84b84 _dispatch_main_queue_callback_4CF + 44
32 CoreFoundation 0x198d513d0 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE + 16
33 CoreFoundation 0x198d112fc __CFRunLoopRun + 1996
34 CoreFoundation 0x198d104b4 CFRunLoopRunSpecific + 572
35 HIToolbox 0x1a439d13c RunCurrentEventLoopInMode + 292
36 HIToolbox 0x1a43a2f2c ReceiveNextEventCommon + 636
37 HIToolbox 0x1a43a3090 _BlockUntilNextEventMatchingListInModeWithFilter + 76
38 AppKit 0x19c85448c _DPSNextEvent + 660
39 AppKit 0x19d174c2c -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
40 AppKit 0x19c847598 -[NSApplication run] + 480
41 AppKit 0x19c81dcc0 NSApplicationMain + 888
42 dyld 0x1988a7274 start + 2840

Thread 1:: Dispatch queue: NSManagedObjectContext 0x600003abc340
0 libswiftCore.dylib 0x1aa341aec StringGuts.validateScalarIndex(:in:) + 8
1 libswiftCore.dylib 0x1aa31a13c specialized StringGutsSlice._withNFCCodeUnits(:) + 492
2 libswiftCore.dylib 0x1aa319798 _StringGutsSlice._normalizedHash(into:) + 128
3 DOCore 0x103c6ffec 0x103ae4000 + 1621996
4 DOCore 0x103f874d0 0x103ae4000 + 4863184
5 DOCore 0x103f89a2c 0x103ae4000 + 4872748
6 DOCore 0x103bc4adc 0x103ae4000 + 920284
7 DOCore 0x103c15d10 0x103ae4000 + 1252624
8 DOCore 0x103e22858 0x103ae4000 + 3401816
9 CoreData 0x19fbabeb0 developerSubmittedBlockToNSManagedObjectContextPerform + 156
10 libdispatch.dylib 0x198a76658 _dispatch_client_callout + 20
11 libdispatch.dylib 0x198a85cd8 _dispatch_lane_barrier_sync_invoke_and_complete + 56
12 CoreData 0x19fbabdd0 -[NSManagedObjectContext performBlockAndWait:] + 320
13 DOCore 0x103bc4290 0x103ae4000 + 918160
14 DOCore 0x103f86610 0x103ae4000 + 4859408
15 DOCore 0x103f82aec 0x103ae4000 + 4844268
16 DOCore 0x103f809d8 0x103ae4000 + 4835800
17 DOCore 0x103f83374 0x103ae4000 + 4846452
18 DOXKit 0x100faaca8 __36-[DOXDataModel runGarbageCollection]_block_invoke + 48
19 libdispatch.dylib 0x198a748f8 _dispatch_call_block_and_release + 32
20 libdispatch.dylib 0x198a76658 _dispatch_client_callout + 20
21 libdispatch.dylib 0x198a884e8 _dispatch_root_queue_drain + 860
22 libdispatch.dylib 0x198a88b20 _dispatch_worker_thread2 + 156
23 libsystem_pthread.dylib 0x198c2539c _pthread_wqthread + 228
24 libsystem_pthread.dylib 0x198c240f0 start_wqthread + 8

Thread 2:
0 libsystem_pthread.dylib 0x198c240e8 start_wqthread + 0

Thread 3:
0 libsystem_pthread.dylib 0x198c240e8 start_wqthread + 0

Thread 4:: Dispatch queue: SQLQueue 0x11e744a30 for DayOne.sqlite
0 libsystem_kernel.dylib 0x198beb680 guarded_pwrite_np + 8
1 libsqlite3.dylib 0x1a0021684 seekAndWrite + 484
2 libsqlite3.dylib 0x19ffd37c0 unixWrite + 180
3 libsqlite3.dylib 0x19ffe902c memjrnlWrite + 532
4 libsqlite3.dylib 0x1a002a214 subjournalPageIfRequired + 684
5 libsqlite3.dylib 0x19ffcf0c4 pager_write + 364
6 libsqlite3.dylib 0x19ffcf75c balance + 544
7 libsqlite3.dylib 0x19ffcecd0 sqlite3BtreeDelete + 972
8 libsqlite3.dylib 0x19ffb6da8 sqlite3VdbeExec + 21516
9 libsqlite3.dylib 0x19ffb1064 sqlite3_step + 964
10 CoreData 0x19fba42d8 _execute + 140
11 CoreData 0x19fba3fa8 -[NSSQLiteConnection execute] + 1936
12 CoreData 0x19fc2e664 -[NSSQLiteConnection prepareAndExecuteSQLStatement:] + 88
13 CoreData 0x19fe263f0 _executeBatchDeleteStatements + 204
14 CoreData 0x19fc2d6a8 _executeBatchDeleteRequest + 1820
15 CoreData 0x19fc0eed4 _executeChangeRequest + 1068
16 CoreData 0x19fc0e994 -[NSSQLPersistentHistoryChangeRequestContext executeRequestUsingConnection:] + 84
17 CoreData 0x19fbb4780 __52-[NSSQLDefaultConnectionManager handleStoreRequest:]_block_invoke + 60
18 CoreData 0x19fba0014 __37-[NSSQLiteConnection performAndWait:]_block_invoke + 48
19 libdispatch.dylib 0x198a76658 _dispatch_client_callout + 20
20 libdispatch.dylib 0x198a85cd8 _dispatch_lane_barrier_sync_invoke_and_complete + 56
21 CoreData 0x19fb9fefc -[NSSQLiteConnection performAndWait:] + 176
22 CoreData 0x19fbb4458 -[NSSQLDefaultConnectionManager handleStoreRequest:] + 248
23 CoreData 0x19fbb3ef0 -[NSSQLCore dispatchRequest:withRetries:] + 420
24 CoreData 0x19fbb12b0 -[NSSQLCore executeRequest:withContext:error:] + 3476
25 CoreData 0x19fcd6a34 __65-[NSPersistentStoreCoordinator executeRequest:withContext:error:]_block_invoke.576 + 4852
26 CoreData 0x19fbb0158 -[NSPersistentStoreCoordinator _routeHeavyweightBlock:] + 264
27 CoreData 0x19fbaf8b0 -[NSPersistentStoreCoordinator executeRequest:withContext:error:] + 1296
28 CoreData 0x19fc0dae4 -[NSManagedObjectContext executeRequest:error:] + 804
29 DOCore 0x103f80fd4 0x103ae4000 + 4837332
30 DOCore 0x103bf8f04 0x103ae4000 + 1134340
31 CoreData 0x19fbabeb0 developerSubmittedBlockToNSManagedObjectContextPerform + 156
32 libdispatch.dylib 0x198a76658 _dispatch_client_callout + 20
33 libdispatch.dylib 0x198a7dc60 _dispatch_lane_serial_drain + 744
34 libdispatch.dylib 0x198a7e768 _dispatch_lane_invoke + 380
35 libdispatch.dylib 0x198a897e8 _dispatch_root_queue_drain_deferred_wlh + 288
36 libdispatch.dylib 0x198a89034 _dispatch_workloop_worker_thread + 540
37 libsystem_pthread.dylib 0x198c253d8 _pthread_wqthread + 288
38 libsystem_pthread.dylib 0x198c240f0 start_wqthread + 8

Thread 5 Crashed:
0 DOCore 0x10414fd6c 0x103ae4000 + 6733164
1 DOCore 0x10414f119 0x103ae4000 + 6730009
2 DOCore 0x103ccebe5 0x103ae4000 + 2010085
3 DOCore 0x103bf6fe9 0x103ae4000 + 1126377
4 DOCore 0x103c26a71 0x103ae4000 + 1321585
5 DOCore 0x103bf6d15 0x103ae4000 + 1125653
6 libswift_Concurrency.dylib 0x27259a8a5 completeTaskWithClosure(swift::AsyncContext, swift::SwiftError) + 1

Thread 6:
0 libsystem_pthread.dylib 0x198c240e8 start_wqthread + 0

Thread 7:
0 libsystem_kernel.dylib 0x198beb3c8 __semwait_signal + 8
1 libsystem_c.dylib 0x198aca714 nanosleep + 220
2 libsystem_c.dylib 0x198ad36f8 sleep + 52
3 DOCore 0x1045fa05c monitorCachedData + 660
4 libsystem_pthread.dylib 0x198c292e4 _pthread_start + 136
5 libsystem_pthread.dylib 0x198c240fc thread_start + 8

Thread 8:: SentryCrash Exception Handler (Secondary)
0 libsystem_kernel.dylib 0x198be7e34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x198bfa5d0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x198bf09d8 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x198be817c mach_msg + 24
4 DOCore 0x1045e45a8 handleExceptions + 172
5 libsystem_pthread.dylib 0x198c292e4 _pthread_start + 136
6 libsystem_pthread.dylib 0x198c240fc thread_start + 8

Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x198be7e34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x198bfa5d0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x198bf09d8 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x198be817c mach_msg + 24
4 CoreFoundation 0x198d1273c CFRunLoopServiceMachPort + 160 5 CoreFoundation 0x198d10fec __CFRunLoopRun + 1212 6 CoreFoundation 0x198d104b4 CFRunLoopRunSpecific + 572 7 CFNetwork 0x19e6b1ee4 +[__CFN_CoreSchedulingSetRunnable _run:] + 416 8 Foundation 0x199ecd044 __NSThread__start + 724
9 libsystem_pthread.dylib 0x198c292e4 _pthread_start + 136
10 libsystem_pthread.dylib 0x198c240fc thread_start + 8

Thread 10:
0 libsystem_pthread.dylib 0x198c240e8 start_wqthread + 0

Thread 11:
0 libsystem_pthread.dylib 0x198c240e8 start_wqthread + 0

Thread 12:: Dispatch queue: com.apple.NSXPCConnection.m-user.com.apple.storekitagent
0 libobjc.A.dylib 0x198856b7c getMethodNoSuper_nolock(objc_class, objc_selector) + 944
1 libobjc.A.dylib 0x19885a024 lookUpImpOrForward + 436
2 libobjc.A.dylib 0x198859b84 objc_msgSend_uncached + 68 3 Foundation 0x19a3cc208 specialized Data.init(referencing:) + 76 4 Foundation 0x19a3ca85c static Data._unconditionallyBridgeFromObjectiveC(:) + 36
5 StoreKit 0x1e262fcc0 0x1e25d6000 + 367808
6 CoreFoundation 0x198cf27b4 invoking_ + 148
7 CoreFoundation 0x198cf262c -[NSInvocation invoke] + 428
8 Foundation 0x199e98960 NSXPCCONNECTION_IS_CALLING_OUT_TO_REPLY_BLOCK + 16
9 Foundation 0x199e97170 -[NSXPCConnection _decodeAndInvokeReplyBlockWithEvent:sequence:replyInfo:] + 532
10 Foundation 0x199e96acc __88-[NSXPCConnection _sendInvocation:orArguments:count:methodSignature:selector:withProxy:]_block_invoke_3 + 188
11 libxpc.dylib 0x198937d04 _xpc_connection_reply_callout + 116
12 libxpc.dylib 0x198937bfc _xpc_connection_call_reply_async + 80
13 libdispatch.dylib 0x198a766d8 _dispatch_client_callout3 + 20
14 libdispatch.dylib 0x198a94340 _dispatch_mach_msg_async_reply_invoke + 340
15 libdispatch.dylib 0x198a7dae8 _dispatch_lane_serial_drain + 368
16 libdispatch.dylib 0x198a7e79c _dispatch_lane_invoke + 432
17 libdispatch.dylib 0x198a897e8 _dispatch_root_queue_drain_deferred_wlh + 288
18 libdispatch.dylib 0x198a89034 _dispatch_workloop_worker_thread + 540
19 libsystem_pthread.dylib 0x198c253d8 _pthread_wqthread + 288
20 libsystem_pthread.dylib 0x198c240f0 start_wqthread + 8

Thread 13:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x198be7e34 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x198bfa5d0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x198bf09d8 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x198be817c mach_msg + 24
4 CoreFoundation 0x198d1273c __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x198d10fec __CFRunLoopRun + 1212
6 CoreFoundation 0x198d104b4 CFRunLoopRunSpecific + 572
7 AppKit 0x19c9794f8 _NSEventThread + 148
8 libsystem_pthread.dylib 0x198c292e4 _pthread_start + 136
9 libsystem_pthread.dylib 0x198c240fc thread_start + 8

Thread 5 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000001 x1: 0x0000000000000001 x2: 0x00000001988d3b68 x3: 0x00000001fea77a28
x4: 0x0000000000000002 x5: 0x0000000000000012 x6: 0x0000000000000000 x7: 0x0000000000000000
x8: 0x0000000000000000 x9: 0x13114e004ef000b8 x10: 0x000000016fbe2dac x11: 0x0000000000000001
x12: 0x00000000000007fb x13: 0x00000000000007fd x14: 0x000000004ba3019f x15: 0x000000004b82f997
x16: 0xdafc0001fea77a28 x17: 0x0000000000000238 x18: 0x0000000000000000 x19: 0x000000011f045768
x20: 0x000000011f0457b0 x21: 0x000000013f00d040 x22: 0x000000011f045650 x23: 0x0000000000000000
x24: 0x0000000000000002 x25: 0x000000016fbe30e0 x26: 0x0000000000000000 x27: 0x0000000000000000
x28: 0x000000016fbe30e0 fp: 0x000000016fbe2e30 lr: 0x000000010414fd60
sp: 0x000000016fbe2e20 pc: 0x000000010414fd6c cpsr: 0x20001000
far: 0x0000000000000004 esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:
0x1004d4000 – 0x100693fff com.bloombuilt.dayone-mac (2024.20) /Applications/Day One.app/Contents/MacOS/Day One
0x100f78000 – 0x101107fff com.bloombuilt.DOXKit (2024.20) <59422a0d-7a57-3349-80d4-aa53b9ee55d5> /Applications/Day One.app/Contents/Frameworks/DOXKit.framework/Versions/A/DOXKit
0x10089c000 – 0x1008d7fff com.bloombuilt.DOWidgets (2024.20) <05c1d2f5-7e79-39ac-ac40-9913244b4f21> /Applications/Day One.app/Contents/Frameworks/DOWidgets.framework/Versions/A/DOWidgets
0x1007d4000 – 0x1007effff com.bloombuilt.CLIKit (2024.20) /Applications/Day One.app/Contents/Frameworks/CLIKit.framework/Versions/A/CLIKit
0x103ae4000 – 0x1048f3fff com.bloombuilt.DOCore (2024.20) <6de9fe89-f502-3f60-8af8-306c1be3b862> /Applications/Day One.app/Contents/Frameworks/DOCore.framework/Versions/A/DOCore
0x100738000 – 0x10075ffff com.bloombuilt.DOIntents (2024.20) <1cd7e78b-c812-3729-b96d-c651381a1f51> /Applications/Day One.app/Contents/Frameworks/DOIntents.framework/Versions/A/DOIntents
0x10e440000 – 0x10e44bfff libobjc-trampolines.dylib () <22d17f68-169f-35d5-8030-5e4cf575b238> /usr/lib/libobjc-trampolines.dylib 0x11bb80000 – 0x11c2dffff com.apple.AGXMetalG15X-M1 (320.23.2) /System/Library/Extensions/AGXMetalG15X_M1.bundle/Contents/MacOS/AGXMetalG15X_M1 0x11b700000 – 0x11b71ffff com.apple.security.csparser (3.0) <6d9d6c13-49fa-352c-b4ae-9a5cb0152c7c> /System/Library/Frameworks/Security.framework/Versions/A/PlugIns/csparser.bundle/Contents/MacOS/csparser 0x198be7000 – 0x198c21ff7 libsystem_kernel.dylib () <2f22b6fb-7929-3452-af97-7b074cf9270f> /usr/lib/system/libsystem_kernel.dylib
0x198a72000 – 0x198ab8fff libdispatch.dylib () /usr/lib/system/libdispatch.dylib 0x198927000 – 0x198971fff libxpc.dylib () <6d4c0c49-40bc-3ce3-bcb1-416cb9a6501a> /usr/lib/system/libxpc.dylib
0x19bc9b000 – 0x19c083fff com.apple.security (7.0) <9d0384ea-8881-3f5b-8a4d-3f1e1d67467a> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x198c94000 – 0x199189fff com.apple.CoreFoundation (6.9) <81bf5987-3619-3ded-8c67-353c067ba79a> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1a4291000 – 0x1a4598fff com.apple.HIToolbox (2.1.1) <3bb41aed-7a7e-36e5-93f1-a36170449fa8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x19c819000 – 0x19dd3cfff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1988a1000 – 0x198922ddb dyld () <080914bd-cd81-3697-869a-d72be1cf17a1> /usr/lib/dyld 0x0 – 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
0x1aa105000 – 0x1aa6b1fff libswiftCore.dylib () /usr/lib/swift/libswiftCore.dylib 0x19fb7e000 – 0x19ff66fff com.apple.CoreData (120) <4fdd5c8e-f41e-33ac-916f-4d71d291da71> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData 0x198c22000 – 0x198c2efff libsystem_pthread.dylib () <59673c9d-4337-3728-8375-fd6cf6cdfbaa> /usr/lib/system/libsystem_pthread.dylib
0x199e79000 – 0x19acc9fff com.apple.Foundation (6.9) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x19ff81000 – 0x1a0133ffb libsqlite3.dylib () /usr/lib/libsqlite3.dylib 0x272533000 – 0x2725b2fff libswift_Concurrency.dylib () <4282f9f2-abb1-3984-89f8-c153cbc0130b> /usr/lib/swift/libswift_Concurrency.dylib
0x198abc000 – 0x198b3dffb libsystem_c.dylib () <1d4328e0-78b8-3026-9caa-291935f3b3fd> /usr/lib/system/libsystem_c.dylib 0x19e45f000 – 0x19e824fff com.apple.CFNetwork (1.0) /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork 0x198850000 – 0x1988a0eb3 libobjc.A.dylib () <55fad7b4-c526-35ab-8703-590be22eccbc> /usr/lib/libobjc.A.dylib
0x1e25d6000 – 0x1e2768fff com.apple.StoreKit (1.0) /System/Library/Frameworks/StoreKit.framework/Versions/A/StoreKit

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.6G resident=0K(0%) swapped_out_or_unallocated=1.6G(100%)
Writable regions: Total=2.1G written=739K(0%) resident=739K(0%) swapped_out=0K(0%) unallocated=2.1G(100%)
```
                            VIRTUAL   REGION 
```
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
ColorSync 528K 26
CoreAnimation 512K 32
CoreData 224K 1
CoreData Object IDs 4112K 2
CoreGraphics 32K 2
Foundation 16K 1
Kernel Alloc Once 32K 1
MALLOC 2.0G 78
MALLOC guard page 384K 24
SQLite page cache 2688K 21
STACK GUARD 56.2M 14
Stack 14.9M 14
VM_ALLOCATE 112K 7
__AUTH 4890K 653
__AUTH_CONST 68.0M 892
__CTF 824 1
__DATA 24.6M 882
__DATA_CONST 24.1M 906
__DATA_DIRTY 2772K 339
__FONT_DATA 2352 1
__INFO_FILTER 8 1
__LINKEDIT 591.2M 10
__OBJC_RW 2346K 1
__TEXT 1.0G 929
__TPRO_CONST 272K 2
libnetwork 128K 8
mapped file 214.7M 94
owned unmapped memory 1008K 1
page table in kernel 739K 1
shared memory 928K 15
=========== ======= =======
TOTAL 4.0G 4960 Full Report

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“vmSummary” : “ReadOnly portion of Libraries: Total=1.6G resident=0K(0%) swapped_out_or_unallocated=1.6G(100%)nWritable regions: Total=2.1G written=739K(0%) resident=739K(0%) swapped_out=0K(0%) unallocated=2.1G(100%)nn VIRTUAL REGION nREGION TYPE SIZE COUNT (non-coalesced) n=========== ======= ======= nActivity Tracing 256K 1 nColorSync 528K 26 nCoreAnimation 512K 32 nCoreData 224K 1 nCoreData Object IDs 4112K 2 nCoreGraphics 32K 2 nFoundation 16K 1 nKernel Alloc Once 32K 1 nMALLOC 2.0G 78 nMALLOC guard page 384K 24 nSQLite page cache 2688K 21 nSTACK GUARD 56.2M 14 nStack 14.9M 14 nVM_ALLOCATE 112K 7 n__AUTH 4890K 653 n__AUTH_CONST 68.0M 892 n__CTF 824 1 n__DATA 24.6M 882 n__DATA_CONST 24.1M 906 n__DATA_DIRTY 2772K 339 n__FONT_DATA 2352 1 n__INFO_FILTER 8 1 n__LINKEDIT 591.2M 10 n__OBJC_RW 2346K 1 n__TEXT 1.0G 929 n__TPRO_CONST 272K 2 nlibnetwork 128K 8 nmapped file 214.7M 94 nowned unmapped memory 1008K 1 npage table in kernel 739K 1 nshared memory 928K 15 n=========== ======= ======= nTOTAL 4.0G 4960 n”,
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```
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Model: Mac15,9, BootROM 11881.0.285.0.3, proc 16:12:4 processors, 64 GB, SMC
Graphics: Apple M3 Max, Apple M3 Max, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Jul 5 2024 23:11:45 version 23.10.876.0.41.51.158 FWID 01-2cd72189
IO80211_driverkit-1302.65 “IO80211_driverkit-1302.65” Jul 15 2024 20:08:13
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
staff-frank · Staff · October 14, 2024 at 9:34 am
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@danielibrown0

Do you know if it is possible to check if the contents are successfully saved if I am unable to open the app?

The easiest way to check that all your journals and entries are synced to our servers is by logging in to our web app at https://dayone.me/.

@brianbeesley We just received a report that updating to macOS 15.0.1 resolved the crashing issue for a user. Can you try updating your macOS?
danielibrown0 · Member · October 14, 2024 at 1:29 pm
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This worked, thank you so much!
brianbeesley · Member · October 14, 2024 at 2:40 pm
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Updating to 15.0.1 resolved the issue.
staff-frank · Staff · October 17, 2024 at 11:23 am
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Hi @createyoursunshine,

After reviewing the report, we noticed that you’re using macOS 15.0. It seems there’s a known issue with macOS 15.0 that can cause Day One to crash.

We recommend updating your macOS to version 15.0.1. This update has resolved the crashing issue for many users.
justindowling · Member · October 17, 2024 at 1:36 pm
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Just an FYI….Looks like this has returned with MacOS 15.1 Beta (24B5077a) – as I am now experiencing the exact same behaviour as described above. Iphone, Ipad and web versions seem to work/synch fine; however, Mac App will not open – simply generates and sends a crash report.
eriqterra · Member · October 19, 2024 at 8:04 am
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my dayone is also crashing on start in macOS, version 15.0.1

what to do?
justindowling · Member · October 21, 2024 at 2:49 pm
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Any insight from DayOne on the above?
helper-james · Member · October 21, 2024 at 3:48 pm
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hi @justindowling. Have you tried reinstalling using these steps? https://dayoneapp.com/guides/troubleshooting/uninstalling-and-reinstalling-day-one-for-macos/
justindowling · Member · October 22, 2024 at 1:23 am
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Cheers! Followed your link and that seems to have resolved my issue. Thanks so much
staff-dexter · Staff · October 25, 2024 at 5:09 am
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helper-james Thanks for sharing that link!

@justindowling I’m glad you resolved this issue by reinstalling the app.

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MacOS App won’t open – keeps crashing and sending reportd