Lost Day One 4 digit iPad passcode, reinstall did not solve the problem
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Hello, I need help with recovering my day one account on my iPad. It asks for a passcode (4 digits) which I forgot, and even after reinstall, the same prompt shows up. Somehow it must thus be keeping my data, even though I check the box on removing all data when uninstalling. I checked iCloud, but did not see any data remaining there. I would greatly appreciate any help in resolving this issue!
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Hello! We’ll do our best to help.
Reinstalling the app should have done the trick. Have you already verified data is backed up? https://dayoneapp.com/guides/day-one-sync/how-do-i-know-if-my-data-is-synced/
If so, may we have you try reinstalling Day One once more and then restarting the iPad?
Let us know if that helps or if we can assist you further.
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Funny how these things always involve turning things off and on again – the reinstall + restart did the trick, thanks!
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@juxtapoz14 Awesome! Thanks for letting us know. Please contact us again if you have any other questions or concerns.
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