Issue with Premium Subscription

  • Unknown's avatar

    Hi

    I have subscribed for the Day One Premium trial and yesterday was the end of the trial period and would like to move forward with the Premium Subscription. I had provided my Card details and somehow the transaction was declined by the Credit Card. I spoke with the Credit card company and couldn’t find an option to reattempt the transaction. Now, I am unable to use the Journals I have created. 

  • Unknown's avatar

    Hello there! That is frustrating. I have emailed you for further assistance with your account.

    Let us know here if you did not receive our email.

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