I lost two years of journal entries after accidentally deleting the app.

• 

  captianolu · Member · April 29, 2024 at 12:53 am

  • Copy link
  • Add topic to favorites

  I used Day One for two years and had over 45 entries. I had deleted the app once before, reinstalled it, and all of the entries had been there. However, it got deleted again and when I went to reinstall it, everything was gone. I had an account which I had previously logged in to, but when I logged into the account, which was supposed to save my entries, it was all gone and only left the starter entry that you get upon downloading the app. Please help, there were many things in there that I do not want to lose.

• 

  helper-james · Member · April 30, 2024 at 5:47 pm

  • Copy link

  We will do our best to help. Responses to the following questions will provide us with some information to best assist you. Please do not respond with any personal information on the forum here.

  1. When did you first download Day One? 
  2. Did you sign in to a Day One Sync account in the app settings previously? Can you sign in to https://dayone.me/login with any of the options there?
  3. When was the last time you saw the entries?

  The following guide has all recovery options possible for Day One journal data. Have you tried any of these options already? https://dayoneapp.com/guides/data-loss-and-recovery-options/