How to end free trial autorenewal?

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  bobeten2 · Member · November 21, 2023 at 11:34 am

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  I accepted the free trial, and the auto renewal date is on 15th December.

  I’m no longer interested, how can I prevent autorenewal?

  Thanks.

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  staff-reid · Staff · November 23, 2023 at 1:50 pm

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  Hello @bobeten2,

  Great question. You will have access to the free trial until that expires. There is not a way to end that trial early.

  If you would like to cancel the auto-renewal, you will need to do that in your subscription manager.

  Hopefully that helps.