help with sync

• 

  huash05 · Member · July 1, 2024 at 10:59 am

  • Copy link
  • Add topic to favorites

   i am using Day one app on my iphone 6s, which is not on ios16 (so i cannot download the more recent version of Day one). I created an account on the browser, but when i try to log on to the device, error message of “Opps! Not found” appears. What i really needed was to back up my files, so i can transfer to my new android phone. Hope you can help me with this. Thank you!

• 

  staff-reid · Staff · July 2, 2024 at 2:52 pm

  • Copy link

  Hello @huash05!

  We’ll need to look further into this. Because we will need personal account info, our team will reach out shortly to get more info.