Help! What is going on?

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  brianharr123 · Member · May 3, 2023 at 11:46 pm

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  i just did a factory reset on my phone then went into sync and now I only have 4 entries! I’ve been using this app for years…when I go to sync it the time increases so I am not sure what means..it keeps counting up…where did all of my entries go? Please help

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  helper-james · Member · May 4, 2023 at 5:09 pm

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  Hello! Thanks for reaching out. We will do all we can to help.

  What type of device/OS do you use? Before resetting the device, were you signed in to a Day One account in the app settings? https://dayoneapp.com/guides/troubleshooting/data-loss-and-recovery-options/