Freeze/Crash on new install MacOS 13.4.1 (22F82)

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  geoffguidetti · Member · September 30, 2023 at 3:13 pm

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  I use this on my android, and wanted to get the desktop version but every time I open it and go to “new entry” it just freezes and I have to force quit. I don’t see a support email so I guess I have to post here.
  
  

  

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  helper-james · Member · October 3, 2023 at 5:52 pm

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  Hello! Thanks for reaching out. That is frustrating to have the app freeze every time you create a new entry.

  If you are subscribed to Premium, please open Day One > Settings > Support > Contact Support. This will open the default Mail app so that you can contact our support team. That will be the best option to dig deeper into this issue.

  Thanks!