Exporting from MacOS App without being able to open it?

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  danielibrown0 · Member · October 11, 2024 at 7:51 pm

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  Hi,
  My MacOS app won’t open (I open it and it immediately crashes), I have some important notes taken on here. Is there any way I am able to export the entries without being able to open the app?

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  staff-frank · Staff · October 14, 2024 at 6:21 am

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  Sorry to hear that your Day One Mac app is crashing. To try to fix that, can you try the following?

  1. Restart your Mac and try opening the Day One app again.
  2. Ensure you have the latest version of Day One installed. Updates often include bug fixes and improvements.
  3. Try following the steps in this guide to reinstall the app: https://dayoneapp.com/guides/troubleshooting/uninstalling-and-reinstalling-day-one-for-macos/

  If you’re unable to open the app to export your notes directly, you may need to use an alternative method. If you have a recent Time Machine backup of your Mac, you might be able to restore your Day One data from it. For more information, see our recovery options here: https://dayoneapp.com/guides/troubleshooting/data-loss-and-recovery-options/