Error restoring purchases and logging in after subscription ran out
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hello,
I was not paying attention and my subscription ran out for 2 days. I bought a new iTunes gift card and renewed my subscription however since then, things just got worse.
The app would not start syncing, so l deleted the app from my phone and
wanted to log in again so that it can maybe restart the subscription, but I could not log in anymore. I can also not login into day one.me on the website.
on the Mac app where I am still logged in I tried to restore my purchases but that failed as well.
in my subscriptions I say DayOne is active till next year and the the amount has also been deducted from my balance but nothing is working at the moment.
I wanted to use the premium support but that also did not work.
I have my userlD but I read I should not post it here.
I am just really scared now that something happens to my account and that it got deleted, I put so much work into my journal over the last 400 days…
thank you for any help
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The issue has been resolved, I guess it was just the login problem a lot of other people were experiencing as well. Everything is working again!
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Hi there,
Currently, AWS is experiencing a global outage, which is impacting Day One sync, and log in capabilities. Please check our sync status page for updates on the outage. Thanks for your patience.
Day One Forums 