Entries reverting to some prior autosaved state upon reopen.

  • Unknown's avatar

    I use the app daily, and every few days, a previous entry will be missing 80% of the final content from the day before. There is clearly something wrong with autosaving. This happened to me in the past which I reported to support. They sent me a canned response. The next update seemed to resolve the issue. But it has started happening again. I’ve tried to contact support as a Premium user, but all links take me here. I guess they got tired of providing support? It’s maddening.

  • Unknown's avatar

    Hello Joshua! We are sorry to hear you are experiencing issues. Because this will likely require us to discuss your account information, I have reached out to you via email. Please let us know if you do not receive that email.

  • Unknown's avatar

    Hi, did you ever figure out how to recover the lost data? The same thing happened to me entry. I had a large amount of data that just vanished from an entry, and it reverted to the saved data from a day or two prior and much important data has been lost.

  • Hi @tachyone!

    I’ve reached out to you by email using the address associated with your WordPress.com account so we can continue from there. :)

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