Encryption Key

• 

  chi3xx · Member · April 29, 2023 at 4:52 pm

  • Copy link
  • Add topic to favorites

  I recently reformatted my laptop and I didn’t know that I was supposed to get an encryption key for my Day One journal. How can I retrieve this?

• 

  helper-james · Member · May 2, 2023 at 12:44 pm

  • Copy link

  Hello! 👋 We will do our best to help.

  Without sharing the key with us, is the encryption key present on any device in the following places?

  • iOS: Day One > Settings > Sync > Encryption Key
  • Mac: Day One > Settings > Sync > Advanced > View Encryption Key
  • Android: Day One > Settings > Sync > Encryption Key
• 

  anthonymalgapo · Member · October 22, 2025 at 10:36 pm

  • Copy link

  Hi there, I actually also have this issue but I’m connected via the Mobile side (Pixel 10 Pro).
  The whole story is that I just traded in my Pixel 7 for a Pixel 10 and I guess I was still logged in? I didn’t know I needed the Encryption Key either.
  I’m trying to sync a Journal that my girlfriend collaborates with me on, she initially invited me so I was wondering how I can retrieve an Encryption Key since I don’t have the previous device in my possession anymore?
  
  Thanks so much in advance.

• 

  staff-reid · Staff · October 27, 2025 at 3:16 pm

  • Copy link

  Hello @anthonymalgapo!

  If a key is not saved in iCloud, Google Drive, or manually saved as a PDF or manually written down, then there really wouldn’t be a way to recover this key.

  If you contact Day One Support directly at dayone.me/support they may be able to see if that key was backed up somewhere.