Disappointed with customer service
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Anyone have a suggestion on how I can reach customer service? I’ve been a subscriber for a long time. I emailed support with a question and was more or less told to come to the forums for an answer, keep in mind this was about my accounts and the concern that I have multiple log ins.
I am a premium member and I sent it from he app including the data info they requested.
Super frustrating, and they never responded after I wrote back, maybe I should look for another option? Figured I’d post up here, thanks.
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Glad to hear you were able to get in contact with us! Please make sure you contact us through the app so we get your account information so we can triage your ticket coming to the correct location.
Happy Journaling!
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