Day one shutting down

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  davidisherwood1 · Member · November 9, 2023 at 7:28 am

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  hi all,

  I have developed a strange problem on iPhone and iPhone Mini. Whe. Adding a new blank entry for today or a future date there is a flicker then seconds later Day one shuts off. If I type a single letter or number on the entry it remains as normal and syncs immediately with all day one apps. I do not have an issue with iPad or iMac.
  Anyone else have these issues?

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  staff-reid · Staff · November 13, 2023 at 6:45 pm

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  Hello @davidisherwood1,

  Thanks for reaching out! This is a known issue that should be resolved in version 2023.23.

  After updating to that version, please let us know if you’re still seeing the same issue.

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  sorenholm · Member · November 21, 2023 at 5:53 am

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  I have version 2023.23 (2448) on my iPad and I am getting the same error. I create a new entry for today and the app crashes without creating any entry.

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  staff-reid · Staff · November 23, 2023 at 1:47 pm

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  Hello @sorenholm

  Could we have you try and download the update 2023.23.1 to see if this helps resolve the crash?

  https://apps.apple.com/us/app/day-one-journal-private-diary/id1044867788

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  sorenholm · Member · November 23, 2023 at 1:59 pm

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  I did download and unfortunately it still quits the app. I create a new entry, press “Done” and the app quits and no entry has been created.

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  staff-reid · Staff · November 23, 2023 at 2:34 pm

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  @sorenholm Are you trying to save a blank entry or are you adding content to the entry before pressing done? What device and OS are you using?