Day one keeps getting stuck on updating

  • Unknown's avatar

    a few times now I’ve noticed that my day one app is stuck on updating. (The app icon just says “loading” and I cannot run it at all) Last time this happened I had to uninstall and reinstall the app to get it to work. Any idea why this keeps happening?

  • Hello @timl2k,
     
    Thanks for reaching out to us. Apple manages the downloads and updates from the App Store. We’ve had a few users report this to us, and other developers have also seen this and reported it to Apple. 
     
    We hope they will resolve this soon. 
     
    There are a few workarounds in the article below that are directly from Apple. 

    https://support.apple.com/en-us/102632
     
    Please give those workarounds a try and let us know if they help.

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