Day One Book shipment

• 

  annamatlak0d536bd1ad · Member · November 4, 2023 at 9:11 pm

  • Copy link
  • Add topic to favorites

  I ordered a book based on Day One notes. Due to lack of notification from delivery company I was not able to manage in time to arrange the pick-up, whole I was out of my hometomw. I would like Day One to resend it but I am not able to contact anyone from Day One support to arrange it. I am not premium user, but new user – interested in your product. How the reshipment can be arranged?

• 

  helper-james · Member · November 14, 2023 at 3:59 pm

  • Copy link

  Hi @annamatlak0d536bd1ad! We received your email and have replied to work with you on this issue. Please let us know if you did not receive the email.

• 

  anaisbona · Member · February 5, 2024 at 5:17 pm

  • Copy link

  Good evening, I am having the same issue, the delivery company did not notify me and therefore the parcel went back to your warehouse… could you please let me know how to proceed to receive my journals ? Many thanks. Order No. CCDD2CC8579D4AE4BA0A1D77194572AB

• 

  helper-james · Member · February 13, 2024 at 8:49 pm

  • Copy link

  Hi @anaisbona. I emailed you about this just now. Please let us know if you did not receive the email.