Cursor moves around on it’s own.

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  27hmsbxw2x · Member · November 9, 2023 at 3:55 pm

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  I’ve been occasionally dealing with an annoying trait while using DayOne. As I’m typing the cursor will jump to another line and continue typing. It’s happened 3 times today so far, and I was conscious of not hitting the track pad accidentally. Anyone else experience this? Software issue or Mac issue? I’ve only noticed when typing in DayOne, as opposed to say Google Docs.

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  staff-reid · Staff · November 13, 2023 at 6:15 pm

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  Hello @27hmsbxw2x,

  Thanks for reaching out. Can you give us a little more detail?

  • What version of Day One are you currently using?
  • What version of macOS is being used?
  • Are you noticing a pattern to this?
  • If you close and reopen the app does the jumping continue?
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  27hmsbxw2x · Member · November 14, 2023 at 3:29 pm

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  Day One version: 2023.22 (1518)

  MacOS: Sonoma 14.1

  I don’t really notice a pattern, other than when I am using DayOne. Doesn’t seem to happen with any other program. Closing and reopenning DayOne doesn’t seem to resolve anything.

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  helper-james · Member · November 14, 2023 at 4:03 pm

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  Thanks for the additional details. Without sharing personal data, it would be useful to get a screen recording of this happening. Please follow the steps in this guide below: 

  https://dayoneapp.com/guides/screen-captures-for-support-issues/