Crashes

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  fnk66 · Member · July 8, 2024 at 4:36 am

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  staff-james · Staff<time datetime=”2023-06-12T21:13:38-03:00″>June 13, 2023 2:13 am</time>

  After I have version 2024.13, the program crashes like a soap bubble and lands in the background. I only see the picture and the program has already disappeared. I also uninstalled the app and restarted the whole system, nothing happens, the program won’t open. If I’m lucky, I only see my entries for 1-2 seconds. I have the feeling that it is due to the screen resolution. I was satisfied with the program and suddenly something like that happens, that’s sad.

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  staff-reid · Staff · July 10, 2024 at 1:47 pm

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  Hello @fnk66,

  Can you tell us if this is related to this?

  If on iOS or Mac, we’ve released version 2024.14 earlier this week. Please try updating to that version and let us know if you’re still running into the same crash.

  iOS: https://apps.apple.com/us/app/day-one-journal-private-diary/id1044867788

  Mac: https://apps.apple.com/us/app/day-one/id1055511498?mt=12

  Those links should take you directly to both updates.

  Keep us posted.