Can’t move journal after crash

  • Unknown's avatar

    I had Day One classic installed on my 2015 MacBook Pro, which crashed fatally. Everything was backed up, and I was able to recover the library files from Time Machine. After installing Day One 2025.20 on my 2023 MacBook Pro running Sequoia 15.6.1., I attempted to move the old journal entries over using the instructions here. However, I keep getting the following error message:

    “An error occurred while moving your journal. Please contact support if this error persists.”

    Suggestions?

  • Unknown's avatar

    Hi! I wanted to clarify: were you able to see your restored data in the new version of Day One before the 2025.20 update? Can you see your journal content when logging in to the web app of Day One? https://dayone.me/login. That can help me know best next steps

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