Cannot link or sync from Apple account

  • Unknown's avatar

    I believe I have about 3 account floating around because I’m unable to combine all of my accounts. My main one i believe is now linked to my apple ID but I was trying to sign into the desktop version and I cannot link my desktop application to my entries on my phone.

    I absolutely love DayOne and I want to be a continued user, but the effectiveness of getting everything in one place is starting to feel like the biggest chore. Especially if it seems like I can’t even simply call or email someone to get me any assistance unless I’m a premium member.

    Can anyone or is anyone willing to help me out here?

    Personal Email: (email visible only to moderators and staff)

    Apple Linked Email: (email visible only to moderators and staff)

  • Hi there! Thanks for your post and sorry for the troubles you’re experiencing.

    Have you seen or followed the steps in this guide, which should assist you in carefully “merging” the accounts?

    https://dayoneapp.com/guides/merging-day-one-accounts/

    Let us know if there are questions throughout this process.

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