Cancellation of the Subcription

  • Unknown's avatar

    Dear Team,

    My subscription commenced from 2023/12/2. In accordance with the refund policy, the team promise that the refund can be made within 14 days from the first day of the subscription period. Please kindly cancel my subscription and refund my money via my original payment method.

    My Dayone ID is 925912.
    Email: (email visible only to moderators and staff)

    Due to some personal reasons, I need to utilize this refund policy, but that does not overshadow the fact that you have created an excellent product.

    Many thanks!

  • Hello @mingyuyang0619,

    We have issued a refund for that purchase. You should see it reflected within 3-7 business days.

    Please let us know if we can do anything else.

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