Bought Premium Still See Plus on my App

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  926pyzypvw · Member · November 27, 2023 at 7:17 pm

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  Hello,

  I bought premium two days ago and I still see plus on my app it’s not upgrading. I’ve sent three emails to Support and all I get automated emails telling me it’s only for Premium users, I’m one for now, not a positive experience so far.

  AP

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  helper-mobilefox · Member · December 4, 2023 at 1:57 pm

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  Hi AP! I’ve written your email you’ve used on this account at @926pyzypvw to write back to you to help get this resolved. That email will be marked as Premium in our system so you won’t get the auto-responder any more. Let me know here if you don’t see it soon in your inbox